Obtaining Service

The water / sewer utility billing is handled at the City Hall located at 136 Shelby Speights Dr. All new residents of Purvis will need to visit this office Monday – Friday from 8:00 a.m. until 5 p.m. to apply for water and sewer service.

Your bill is always mailed on the first of the month. Payment is due on the 10th. After the 10th, a $5 late fee will be added to the current bill. A second notice is mailed on the 15th if no payment has been received. Water service is turned off for non-payment on the 25th of each month. If your account is paid after the 25th of the month you will be subject to an additional $50 re-connect fee.

Fees

Accounts disconnected for non-payment are assessed an additional charge of $50 for re-connection.
A customer deposit of $125 is required for new service to an owned residence.
A customer deposit of $150 is required for new service to a rental unit.
These deposits are held until service is terminated and all accounts settled.
The city’s charge for checks returned unpaid, for any reason, is $35.
As part of our utility billing, customers are also charged for garbage collection and the disposal of their garbage at the county landfill. This is a mandatory charge for all households in the city with the exception of commercial accounts who may be served by a private hauler. The current combined cost of collection and disposal is $13.85.

Plumbing

While we want to provide the best service that is possible, there are certain restrictions on what we are allowed to pay for. The City is unable to provide plumbing work on private properties.

Payment Options

The Water Department currently accepts cash, check, or money order. A drop-box is conveniently located outside City Hall for payments made after hours and will be processed the next working day.
If you need additional information, contact City Hall at 601-794-2472.